Ask before choosing
Speak with the recipient or their caregiver about actual needs. A confirmed list helps prevent duplicate purchases or items of the wrong size.
Check dimensions and compatibility
For mobility aids or home equipment, review measurements, accessories, the manufacturer’s instructions and available room. A clinician should advise when clinical fitting is required.
Make delivery easier
Verify the address, directions and telephone number of someone who can coordinate receipt. Check the quantities if the order contains several items.
Keep a list for future orders
Save the models and dimensions of products that have worked well without assuming health needs stay unchanged. Check availability each time.
Frequently asked questions
Should I order without asking the recipient?
Confirm sizes, preferences and needs with the person who will use the items.
Who should advise on a specific medical aid?
A qualified professional should guide products chosen for a clinical need.
